At Cathund Digital Center, we strive to provide excellent educational services to our clients. Our refund policy is designed to ensure transparency and fairness.

1. Eligibility for Refunds

Refunds may be granted under the following conditions:

• Payments made in error (e.g., duplicate payments).
• Cancellation of services before fulfillment or initiation.
• Failure to deliver services as promised.

2. Non-Refundable Situations

The following scenarios are not eligible for refunds:

• Partial use of services.
• Change of mind or personal preferences.
• Violation of terms and conditions by the client.

3. Process for Requesting a Refund

To request a refund, customers must:

• Submit a written request to support email or contact information below within 2 days of payment.
• Provide proof of payment and relevant details regarding the transaction.

4. Processing Time

Refund requests are reviewed within 4 days, and eligible refunds are processed within 7 days after approval. Refunds will be issued using the original payment method unless otherwise agreed.

5. Disputes

In case of disputes, customers may contact our support team. We aim to resolve issues promptly and amicably.

6. Contact Information

For any questions or concerns regarding refunds, please contact:
Cathund Digital Center,
KC Plaza, Bwari, Abuja, Nigeria.
2347084578201
info@cathunddigitalcenter-edu.org